Payment Terms Policy

At Valor Performance, we strive to provide a seamless experience for all our clients. By using our services, you agree to the following payment terms:

1. Payment Plans

We offer 3-month and 6-month training plans, with pricing based on the frequency of sessions per week (once, twice, or thrice). Payments are collected on a monthly basis and must be made before the start of the billing period.

2. Payment Method

All payments must be made via bank transfer. Please ensure that payments are processed promptly to avoid any interruptions in service.

3. Late Fees

We do not charge late fees for overdue payments. However, clients are responsible for ensuring payments are made in a timely manner. Failure to make payments may result in a pause of services until the payment is settled.

4. Refunds

We do not offer refunds for any payments made. However, in the case of medical issues that prevent you from continuing the program, please contact us to discuss potential solutions.

5. Rescheduling Policy

If you need to reschedule a session, please provide at least 24 hours' notice. Failure to do so may result in the session being charged in full.

6. Package Expiry

If you are unable to attend a session due to travel or other commitments, sessions will remain valid for a reasonable period until you are free to make them up. Please inform us in advance if you anticipate needing extra time to complete your sessions.

7. Disputed Charges

For any disputes or issues related to payments, please contact us directly via email at info@valorperformancesg.com or via WhatsApp at +65 9789 1515. We will work with you to resolve the issue as quickly as possible.

8. Changes to Payment Terms

At this time, we do not foresee any changes to our payment terms. Should there be any updates, we will notify you via email in advance.

Contact Us

If you have any questions regarding our payment terms, please reach out to us at info@valorperformancesg.com or +65 9789 1515.